Shipping Policy

Shop confidently with fashion Stride Delivery guaranteed

-Fashion Stride works with reliable shipping partners around the world. We guarantee that your package will reach you safely and on time. If there is any problem during the transit of items you purchased, such as damage, loss, or delay, rest assured that well do our best to solve the problem and provide the best solutions.

  • Return if the item is damaged 
-If you receive your package and find that some items were lost or damaged in the transit, rest assured that you can easily apply for a full  exchange for those items, You’ll be asked  to send the damaged items back before the exchange can be issued. 
 

Fashion Stride utilizes the following delivery methods

The Courier Guy — PostNL — DHL Official-Meest China-Aramex Global-fedex For All International & Local Deliveries

Door-To-door-Courier: Delivered via The Courier Guy directly to an address you provide. This method costs R130 excluding optional insurance decided upon by the customer. Fashion Stride may provide free delivery or increase the delivery fee and this will be stipulated on the site when making a purchase.

International Sourcing &  Shipping Free of Charge Costs R0.00 – However Customs duties are the customer’s responsibility as our prices are duty exclusive. We’ll contact you when your order arrives at customs to help with declaring and paying duties.

  • DELIVERY POLICY

– Our Standard Delivery Takes 12-15  Working Days For All Products Shipped From Other Countries 
WITHIN SOUTH AFRICA ONLY SHIPPING METHOD- STANDARD DOOR TO DOOR COURIER DELIVERY COST: R130 PER ORDER DELIVERY: 3-5  WORKING DAYS FROM PAYMENT AND CLEARANCE.

  • HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

-WE DELIVER DOOR TO DOOR AND DO EVERYTHING WE CAN TO MAKE SURE YOUR ORDER ARRIVES IN THE LEAST AMOUNT OF TIME POSSIBLE. BECAUSE OF THE VARIETY AND AVAILABILITY OF OUR PRODUCTS AND IN SOME CASES, RELIANCE ON SUPPLIERS, AS WELL AS DELIVERY DESTINATION, DELIVERY TIME RESULTS IN 12-15  WORKING DAYS FROM PAYMENT CLEARANCE.

-You must not make any purchase through this site unless you understand and agree on all our terms and conditions. Once an order is placed at Fashion Stride it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Delivery will be within 12-15 working days from funds being cleared. for all products sourced out side South Africa  International shipping, 

Please Note: All sensitive products they take  a bit of time 15-20  Working days e.g Computers, speakers, Consoles, Automation

All our packages are carefully packaged to ensure its safe in transit to you.

Please note that our packages are not insured, all liability of delivery will be on the customers path. Please ensure you enquire and take on the insurance option of your package in the event of any losses or damages that could occur during transit via The Courier Company.

Enter your Waybill that was emailed to you to track your delivery. 

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